Tagged: CAB

Welfare changes aren’t working: CABs and the new benefits system

Yesterday afternoon I spent an interesting couple of hours following the #CABlive hashtag on Twitter. This hashtag aimed to give the reader an insight into the day-to-day workings of Citizens Advice Bureaux across the country and, it must be said, made for fascinating and eye-opening reading.

Having had cause to use the services offered by the CAB myself a few years back, I was already aware of how busy many bureaux are and the wide range of issues they deal with – but I was genuinely taken aback by the large number of tweets referencing clients who were having problems with the new benefits system; particularly with ESA applications or Work Capability Assessment appeals.

There is already a huge amount of anecdotal and more statistical evidence that shows how badly these benefits and the tests for them are failing, and how they are causing great distress (and sometimes physical or mental health problems) for many of those being forced onto them.

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